Rank Rebels · Internal & client course

Winning government contracts, start to finish.

Everything from two calls on 28 August 2026 — Erin Kanehira at the Hawaiʻi APEX Accelerator, and Rodney Gabriel, who spent roughly $25,000 and two years learning it the expensive way — plus what we then verified ourselves against the primary sources. This is a living document; every new thing we learn in the field lands here.

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Erin Kanehira · Hawaiʻi APEX Accelerator Rodney Gabriel · practitioner SAM.gov & SBA primary sources Our own registration, walked
You get your CAGE code, you get your unique ID — guaranteed you're not finished. You think you are, but you're not. You still won't be visible. Rodney Gabriel, 28 August 2026
The thesis of this course

Almost everything published about government contracting stops at registration. Registration is the easy part, it is free, and it is not where anyone gets stuck. People get stuck in three places, in this order: registered but not findable, findable but not contactable, and found but never winning because they have no past performance.

Rodney hit the first and paid a consultant who fixed it without ever telling him what was wrong. We hit the second on our own registration and only found it by looking at our public record the way a buyer sees it. The third is where almost everyone stays, and the way out is subcontracting, which both a career procurement counsellor and a two-year practitioner arrived at independently.

Standing rule for this course

Verify every number, date and threshold against the primary source before it reaches a client. On the day this course was written we nearly sent seventy government offices a compliance date that a rule change had moved — the deadline had been extended and nothing was past due. It was caught because the draft marked the date "verify before sending" instead of treating it as known. Dollar thresholds and deadlines in here are correct as of 30 August 2026 and are exactly the things that change.

Track A · The ground truth
A1
What the government actually buys, and from whomTrack A · Ground truth
Three separate markets, three separate systems

"Government contracting" is three different businesses that share a vocabulary and almost nothing else. Confusing them is the most common beginner mistake, and it wastes months.

MarketWhere work is postedRegistrationCharacter
FederalSAM.gov → Contract OpportunitiesSAM.gov (UEI + CAGE), freeSlow, heavy on past performance, set-aside machinery, biggest dollars
StateEach state's procurement portal. Hawaiʻi: HANDS via spo.hawaii.govHawaiʻi Compliance Express, $12/yrFar less competition, fewer results to read, faster cycles
Local / municipalOften just the entity's own website, or the state portalUsually a vendor form, sometimes nothingSmall dollars, often no bid required at all, relationship-driven

The federal market is the one everyone means and the hardest to enter. The local market is the one most small firms should start in — a town can often issue a purchase order under its own threshold with no competitive process whatsoever.

Exercise: Name the three portals you would check for your own state. If you cannot name the state one, that is the gap to close first — it is the least competitive of the three.
The dollar thresholds that govern everything

Almost every rule in federal contracting keys off one of four numbers. Learn these and most of the behaviour you see stops being mysterious.

ThresholdWhat changes at it
$10,000
Micro-purchase
Below this, a contracting officer can buy with a government purchase card, no competitive bidding, paid instantly. Raised during COVID-19 and never lowered.
$25,000
Posting requirement
Above this, the opportunity must be publicly posted on SAM.gov. This is why one website is enough to see federal demand.
$250,000
Simplified Acquisition Threshold
Below it, streamlined procedures and a strong small-business reservation. Above it, the full apparatus — and formal debriefing obligations.
Two
The rule of two
Not a dollar figure and the most important number here. If a contracting officer reasonably expects offers from two or more capable small businesses at a fair price, the acquisition is set aside for small business. Everything in Track C is about becoming one of those two.
Verify before quoting: these thresholds move. The micro-purchase and simplified acquisition figures are adjusted for inflation periodically. Correct as of 30 August 2026 — check the FAR (Federal Acquisition Regulation) before putting any of them in writing to a client.
Exercise: Take a service you sell at $6,000. Which threshold does it fall under, and what does that tell you about who can buy it and how fast?
Why past performance is the whole game

Federal buyers are personally accountable for choosing a vendor who delivers. The cheapest way to manage that risk is to buy from someone who has already done it for the government. So past performance is weighted heavily — and a firm with none is, from the buyer's side, an unpriced risk.

Erin: "It's really hard to break into federal because they put a real big premium on past performance. It's kind of like graduating from college and no one wants to give you a job because you don't have any experience. But how do you get experience? No one will give you a job."

Everything else in this course is downstream of that sentence. Registration does not solve it. Certifications do not solve it. Only doing the work solves it, which is why Track C exists.

Exercise: Write your past-performance section honestly today, commercial work only, clearly labelled. Look at how thin it is. That feeling is the correct motivation for Track C.
A2
The three ways people get stuckTrack A · Ground truth
Stuck 1 — registered but not findable

You finish SAM.gov, receive "your registration is active," and reasonably conclude you are done. You are not in the directory buyers actually search, and nothing tells you so.

Rodney: "The government says — well, they didn't say 'you're registered but we can't see you, you're not in the directory.' They just said you're registered."

He paid a consultant to fix this and never learned what she did. Module B3 is the answer.

Stuck 2 — findable but not contactable

We found this one on ourselves on 30 August 2026, and it is in no guide we have seen. Our record appeared in the Small Business Search with the company name and the owner's name visible — and the contact email and address replaced by "The business owner has hidden this information from public searches."

It is worse than a blank profile. A blank profile costs you the click. Hidden contact details cost you everything after the click: a buyer finds you, decides to make contact, and cannot. It fails one step later and more expensively, because somebody had already chosen you.

The cause was a public-display opt-out in the SAM registration, ticked without understanding it, flowing through to the SBA's search. Federal users could still see us. Primes hunting subcontractors could not.

The transferable rule, and the most valuable single idea in this course: check what the buyer sees, not what your registration says. Nothing about this defect is visible from inside SAM. The record says Active. Every field looks right. It only appears when you load your own public record as a stranger.
Stuck 3 — found but never winning

The last trap is the one people stay in for years. You are registered, visible, contactable, you have saved searches, and you bid — and lose, without ever learning why.

Rodney, on the consultant who got him visible: "That's your forte. It's not sales. Here's my website, here's your credential… just check out all the work that's available. Well, that's what I hired you for. I don't need you to come up with 40 of them and we look at it together. You're wasting my time."

Two fixes, both in Track C: request a debriefing every single time you lose (Module C4), and stop trying to win as a prime until you have past performance (Module C5).

Exercise: Decide now which of the three you are in. The work is completely different for each, and most people optimise the one they are not stuck in.
Track B · Get registered, then get visible
B1
SAM.gov registration, and what it does not doTrack B · Registration & visibility
The pieces, and that it is free

Three identifiers, in order:

  • Login.gov account — identity, with multi-factor authentication. A credit freeze can block identity proofing; thaw all three bureaus if you stall here.
  • UEI (Unique Entity Identifier) — a 12-character ID issued by SAM.gov, replacing the old DUNS number. Free.
  • CAGE (Commercial and Government Entity) code — a 5-character code assigned by the Defense Logistics Agency after your taxpayer information validates. Free, automatic.

Registration in SAM.gov is free. It has always been free. Any company charging to "register you in SAM" is charging for form-filling — which is legitimate work, but know what you are buying.

And know the free alternative exists. Your local APEX Accelerator (formerly PTAC) is federally funded and does registration help, capability statement review, and counselling at no cost. Not mentioning APEX to a client would be selling against a free public service without disclosing it. We disclose it; it is why clients trust the parts we do charge for.
Exercise: Find your local APEX Accelerator at apexaccelerators.us and register. It is free and the counsellor is the single most valuable relationship in this course.
The sections, and where the important switches live

The registration walks these in order. Knowing which section holds what saves an entire pass.

  • Core Data — business information, entity types, financial, taxpayer, points of contact. The public-display setting lives in this flow.
  • AssertionsNAICS codes and the disaster-response registry question both live here.
  • Reps and Certs (FAR/DFARS) — the representations and certifications. Mostly read-and-continue.
  • Points of Contact — who the government calls.

Purpose of Registration: "All Awards" is the setting you want — it covers contracts and financial assistance. Anything narrower silently excludes you from work.

Exercise: Open your own registration and name, without looking, which section holds your NAICS codes. If you cannot, you will waste a pass hunting.
Renewal — the deadline that quietly kills registrations

SAM registration expires annually and an expired registration makes you ineligible for award. Reminders arrive at 60 and 30 days.

  • Do not renew at 60 days — the anniversary ratchets earlier every year until it is inconvenient forever.
  • Do not renew the night before — validation takes time and can stall.
  • Renew 7–10 days out. That is the window.

Any update walks every page again, and a mid-year update pushes the anniversary forward — which is a reason to batch changes rather than avoid them.

Exercise: Put the renewal date in a calendar with a 10-day-prior alert, today. This is the most common way a small firm silently exits the market.
GOTCHA — "Update" looks like it starts a new registration

Hit live on 30 August 2026, and it cost several attempts before we understood it.

Clicking Update on an active registration re-walks every page from the beginning. It reads exactly like starting over. It is not a new registration and creates no duplicate — the UEI and CAGE stay on screen and every field arrives pre-filled. A genuine new registration has no UEI and forces entity validation from scratch. If you ever see that, stop.

Why it seems to restart on every attempt: nothing saves until the final submit. Walk in, get partway, back out, and the next click lands on page one because the update was never committed. Each abandoned attempt leaves a Work in Progress draft — and the Entity Workspace defaults to showing Active registrations only, so the draft is invisible.

Resume the draft, don't restart: Entity Workspace → Filter By → Status → tick "Work in Progress Registration." Then finish it in one sitting. Also: the entity card's three-dot menu offers Deactivate and View In Hierarchy only — Deactivate is destructive and is never what you want. The control you need is the Update link on the card itself.
B2
NAICS and PSC codesTrack B · Registration & visibility
What a NAICS code actually does

A NAICS (North American Industry Classification System) code does two jobs, and they pull in opposite directions:

  • Findability. Contracting officers search by NAICS during market research. A code you do not hold is a search you do not appear in.
  • Eligibility and size. Every solicitation carries exactly one NAICS chosen by the agency, and that code sets the small-business size standard for that award.
Rodney: "When the general says 'hey, I need this' — he doesn't even look at what's available to do the work. He just types in the NAICS."
How many codes — the one place our two sources flatly disagreed

This is worth showing as a disagreement rather than resolving silently, because the reasoning on both sides is instructive.

RodneyErin
"You need more. Tell Claude I need 40. As many as you can — even if you don't offer this service, you want to be populated.""It's okay to have more than one… you don't want to have like 15, because that just makes it look like you think you do a lot of things."

Go with Erin, and keep Rodney's underlying point. He is right that a code you do not hold is a search you never appear in. He is wrong that padding is free — and his own story is the proof. A consultant filtering on codes he did not really serve buried him in listings he had to throw away, and he ended up paying someone to send him work he could not bid.

The rule

Carry every code you could credibly perform and would actually bid. For a firm our size that is roughly five to eight. Findability past that comes from the capabilities narrative and the keywords in it, not from code count.

Exercise: For each code you hold, answer out loud: "would I bid a solicitation tagged only with this?" Any no is a code to drop.
Never let a chatbot invent a code
Erin: "I had a client send me their capability statement and… the NAICS codes didn't exist. I emailed him back and said 'what did you do?' And he goes, 'oh, I got it from AI.' And I was like, don't do that."

Her reassurance is also the safeguard worth knowing: "if you got it in SAM, then you were using correct codes" — SAM only offers real ones from a picker. So the fabrication risk is in documents, not in the registration.

The failure to actually watch for is the opposite one: a capability statement listing codes your registration does not carry. A contracting officer who pulls your SAM record and finds a mismatch has found a discrepancy in the first document you ever sent them. Reconcile the document to the registration, not the other way round.

Exercise: Put your capability statement and your SAM Assertions page side by side. They must match exactly.
PSC codes are a different thing

A PSC (Product Service Code) describes what is being bought; NAICS describes what industry you are in. Solicitations are tagged with both, and PSC is often the more precise search handle — searching PSC can surface work that a broad NAICS search buries.

Exercise: Ask your APEX counsellor to review your NAICS and PSC selections in one session. It is free and they do it constantly.
B3
Becoming visible — the module Rodney paid forTrack B · Registration & visibility
The Small Business Search, and the button that broke

SAM.gov belongs to the General Services Administration. The Small Business Search — formerly the Dynamic Small Business Search, DSBS — belongs to the Small Business Administration. They are different systems, and the handoff between them has been broken for years.

Erin: "When you registered in SAM, at the end it would allow you to go to a separate page and create or edit your small business profile. That button broke like seven years ago and nobody fixed it. You called SAM, they'd say it was an SBA problem; you called SBA, they said it was a SAM problem. So it never got fixed."

The consequence: you finish SAM, see Active, and hold a small-business profile that exists with its most important field empty. This is almost certainly the thing Rodney paid a consultant to fix and was never told the name of.

Current sign-in: search.certifications.sba.gov — scroll down to start the search.

The capabilities narrative is the whole field
Erin: "It's going to show me this table — the name of the company, the name of the person, and then capabilities narrative, which should be like two sentences about what you do. If half of the capabilities narratives are blank, you're probably going to select the name of somebody who has a filled-in capabilities narrative."

Everything else on that profile auto-populates from SAM. This one field does not, and it is what a buyer scanning a results table reads before deciding whose row to click.

Write it in the words a buyer types, not in the words your industry uses internally. Lead with what you build. Put the phrases with legal weight early — for us, Section 508, because federal agencies carry an obligation there and it is typed verbatim into searches.

Exercise: Search your own category in the Small Business Search. Read ten competitors' narratives. Most are blank or useless. Write yours to be the one that gets clicked.
The public-display trap — check what the buyer sees

During SAM registration there is a choice about whether your entity appears in public search. Deselect it and, in GSA's own words, only you and federal government users can view your record — point-of-contact email, phone and fax are restricted from public access.

It reads like a privacy protection. It is not: it is a decision to be invisible to primes looking for subcontractors, to state and local buyers, and to every non-federal party who might want to hire you. Federal users still see you, which is exactly why the problem never surfaces from inside.

How to find it on yourself, and this takes ten minutes: load your own record in the Small Business Search while signed out, or from a phone on mobile data. If the contact fields say "the business owner has hidden this information," you have it. The fix is a checkbox in SAM's Core Data flow — and it must be checked. Nothing saves until the final submit.
Exercise: Do it now, for your own firm. Then do it for a client as the opening move of a sales conversation — this is the single highest-value free thing you can show someone in this market.
The other switches worth setting
  • Disaster-response registry (FEMA). A yes/no in Assertions. Erin: "That is 100% the main source that they go to." Free to say yes, and the sole gate on that class of work. Essential in a disaster-exposed state.
  • Purpose of Registration = All Awards. Narrower settings silently exclude you.
  • Points of contact. Real, monitored addresses. A contracting officer who emails a dead mailbox moves on.
Exercise: Batch every one of these into a single update pass. They live in adjacent sections, and each separate pass costs you half an hour.
B4
The capability statementTrack B · Registration & visibility
The four sections, and one page hard

Erin's convention, which is the federal norm:

  • Core competencies — what you actually do, in the buyer's language.
  • Past performance — who you have done it for. The weak section for a newcomer, and honesty here beats padding.
  • Differentiators — why you and not the other one. Specific and checkable.
  • Company data — UEI, CAGE, NAICS, size status, socio-economic certifications, contact, and how to buy.
Erin: "It is important that it is easy to read. So you want to break up the information. You don't want just like five paragraphs, cause nobody wants to read that. Columns, boxes, those kinds of things."

One page. If it runs over, cut competencies, never company data — the data is what makes you buyable.

Never invent past performance

Label commercial work as commercial. A newcomer with an honest thin section is ordinary; a newcomer caught inflating one is finished, because the people reading it verify for a living and talk to each other.

The honest fix is not wording. It is Track C.

Exercise: Send your statement to your APEX counsellor for review. Free, and they read hundreds.
Track C · Finding and winning the work
C1
Finding opportunities without drowningTrack C · Winning work
The right page, and the search that returns 842,494 results

SAM.gov home → Contracting → dropdown → Contract Opportunities. This is not the entity-registration area you already know, and the distinction trips up nearly everyone.

A search term is mandatory. Keep it to one or two words — Erin: "more than a couple words and the search gets really wonky." Searching software unfiltered returned 842,494 results, because it covers all fifty states, the territories, and expired notices.

Place of Performance is the filter that makes it readable. Set it to your state and start there. Every state has its own requirements for out-of-state businesses, so home state is the cheapest place to begin.

Do not over-filter. Erin's repeated warning: every filter you add is opportunity you never learn existed. Agency and date filters are usually mistakes. Notice Type is the one exception worth using deliberately.
Saved searches — let email do the work

Save three or four keyword searches with email notification on, then stop browsing. Keep the daily volume low enough that you actually read it; a feed you skim is a feed you have turned off.

Saving a search and following a notice both require being signed in. Searching does not, which is why people miss this.

Exercise: Pick terms that describe the thing you sell, not the industry you are in. "Website" beats "software." Then stop opening SAM.gov except to action an email.
The Follow button protects the deadline that matters

Press Follow on anything you might bid. It gives that one solicitation its own email stream: amendments, question-and-answer results, and the award notice.

Amendments are the point — after the Q&A period the requirements change, and you must price the current version. And it means the award notice cannot slip past you, which is what protects the three-day debriefing window in Module C4.

Market research: usaspending.gov and the directory as a prospecting tool

usaspending.gov holds award history in depth — search by keyword or NAICS and see which agencies actually buy what you sell, and in what volume. Use it to decide where to point attention.

Erin: "You want to put a timer and, like, don't spend two hours there." There is more information than is useful, and it is easy to lose an afternoon producing no decision.

The Small Business Search works in reverse too: filter by state, keyword, NAICS and set-aside to find the larger firms and primes worth approaching in Module C5.

Exercise: Twenty minutes on usaspending.gov, timed. Write down the three agencies that buy the most of what you sell. Stop.
C2
The procurement lifecycle, stage by stageTrack C · Winning work
Sources Sought — the stage that decides everything

Before a requirement exists, the contracting officer does market research. One instrument is a Sources Sought notice: essentially a request for information asking who is out there and interested.

Why it is the most strategically important stage: to set an award aside for small business — or for women-owned, HUBZone, or 8(a) — the agency must already know of at least two qualified firms.

Erin: "They can't just say it's going to be women-owned and then hope women-owned companies bid on it. They have to know of at least two beforehand."

Respond even with no certification. You always want the eventual solicitation set aside for small business rather than open to primes you cannot outbid. A capability statement is usually the entire response.

Exercise: Save a search filtered to Sources Sought for your primary NAICS. Responding to these is the cheapest influence you will ever have on a solicitation.
Presolicitation and solicitation

Presolicitation is mostly timing — it tells you the solicitation lands in two or three weeks. Use it to clear the calendar, because the real thing arrives with a clock.

Solicitation is the requirement itself, and it always carries a question-and-answer period. Officers are not obliged to answer outside it.

Erin: "Contracting officers are people too. I know that they cut and paste old solicitations. So once in a while there's conflicting information — page 16 says something and then page 52 says something totally opposite."

You cannot guess which governs. Ask.

Put nothing proprietary in a question. Answers are compiled and sent to everyone who asked — competitors included. Ask about contradictions and requirements; never reveal your approach or pricing.
Award notices — public record, and your prospect list

Award notices publish the winning company and the dollar amount. Two uses, and the second is the one people miss:

  • They start the debriefing clock (Module C4).
  • They are the best subcontracting prospect list in existence. Every one names a firm that just proved it wins federal work and will keep bidding.
Exercise: Pull the last six months of award notices under your NAICS in your state. That list of winners is your Module C5 target list.
C3
Set-asides and certificationsTrack C · Winning work
What a set-aside is and why it matters more than it sounds

A set-aside restricts competition to a defined group. It is the difference between competing against three local firms and competing against a national prime with a capture team.

The main federal socio-economic programs: 8(a) Business Development (socially and economically disadvantaged, a time-limited program), HUBZone (historically underutilised business zones), WOSB/EDWOSB (women-owned), and SDVOSB (service-disabled veteran-owned). Each has its own eligibility rules and its own application.

A certification is an amplifier, not an entry ticket. It makes you eligible for a narrower pool — it does not create past performance, does not make you findable, and does not sell. People chase certifications to avoid doing Track C, and then wait a year for a status that changes nothing about why they were not winning.
The 8(a) situation as of August 2026

Recorded because it is time-sensitive and both of our sources hit the same wall independently.

Erin: "They're not approving anyone… the current administration is trying to change it. I would definitely wait until all of this is ironed out. You don't want to obviously do things twice."

Applications were being accepted but not approved while the criteria were rewritten; a rule's comment period closed at the end of July 2026 with no published guidance on how applications already queued — some sitting a year — would be judged against a standard that did not exist when filed.

Our decision: park the 8(a) application until guidance publishes, expected around January 2027, while keeping the ownership structure that qualifies us ready.

This is exactly the kind of fact that expires. Re-verify before advising any client. Do not repeat it from this page in 2027 without checking.
Ownership structure is a real decision, not paperwork

Most socio-economic programs require the qualifying individual to hold at least 51% and to control the company in practice — not just on paper. That means the ownership split is a strategic choice made before you apply, and changing it later is a legal exercise with tax consequences.

If two partners intend to pursue 8(a) or a minority-business certification, the qualifying partner holds the majority. Decide it early, paper it properly with an attorney, and make sure the operating agreement reflects genuine control and not a nominal split.

Exercise: If you intend to certify, write down today who holds 51% and whether your operating agreement actually says so. A mismatch discovered during review is fatal to the application.
C4
Bidding, pricing, and the debriefTrack C · Winning work
The debriefing — free feedback with a three-day fuse

Above a threshold (roughly the simplified acquisition level — verify the current figure), the government must give you a debriefing if you request it in writing within three days of the award notice. Email is fine.

They cannot discuss the winner's proposal, but they can tell you why you were not selected.

Erin: "If your pricing is way too high, you want to know about that after the third proposal you put in, not the 17th."

Contracting officers are supposed to notify losing bidders and frequently do not — they are busy. That is why you press Follow. Three days is not long enough to notice an award you were not watching for.

Exercise: Write the debrief request email template now, before you need it. When the clock is running you will not want to be drafting.
What a real bid process looks like

Rodney's account of a six-week state bid, useful because it is concrete rather than theoretical:

  • Eligibility screen — credentials and past project history, to weed out the unqualified.
  • Capability proof — show past projects of this kind. And on that bid, sample invoices proving he had been paid under the NAICS code he claimed.
  • Pricing — the bid itself.
Rodney: "Show me an invoice that paid you that uses that code… you can't fake it. There is a vetting process so they don't get inundated with — this guy's a genius and he's sitting in his garage."

This reframes what a subcontract is worth. It is not just a reference. The paid invoice is the artifact that converts a claimed code into a provable one.

Price feedback, and stating your assumptions

Some bids return a heat map — line items colour-coded red (too high), green (probably could come up), yellow (your call). Free pricing calibration when it appears; read it carefully.

And the technique worth stealing outright:

Rodney: "When the bid is done, on the bottom you start saying item one, item one assumptions, item two, item two assumptions — saying this is priced based upon this, but I'm assuming that this is how it's going to go."

Scopes of work are often written by someone who has never done the job — a clerical staffer, or increasingly a chatbot. Stating your assumptions per line item lets the agency correct you instead of silently scoring you wrong. It also protects you at performance time, when "we assumed X" is in the bid document.

Exercise: Take your last commercial quote and add an assumptions line to every item. Notice how many hidden assumptions you were carrying.
Micro-purchases — real money, but not a cold-call channel

Under the micro-purchase threshold there is no competitive bidding: a government purchase card, paid instantly. For a small services firm those are ideal-sized jobs.

Erin: "It is that simple, but you have to be the one that they've decided to call — which, that's the hard part."

Card holders are not published, and officers call people they already know or have been referred to. You cannot market into it directly. You get there through the small business offices in Module C5 and through being memorable to people who already know you.

C5
Subcontracting and the right doorsTrack C · Winning work
Both sources landed here independently

A career procurement counsellor and a practitioner who spent two years and roughly $25,000 reached the same conclusion without speaking to each other. That agreement is the strongest signal in this course.

Rodney: "Build it, become an approved vendor for the government, but don't apply to the government. What you need to do is start looking for contractors who are already working with the government and see if you can get on with them."

Prime past performance is best; subcontract past performance is second best; none is where you are. Erin's caveat is honest: this works better for construction than software, but multi-state and large awards have room underneath.

How to actually approach a prime

Award notices are the list. Most subcontractor teams are set at award, so you are not chasing that job — you are positioning for their next one, and firms that win keep bidding.

  • Best case: get a meeting, even a video call.
  • Floor case: send the capability statement so they have something on file — and so they can see you are already registered in SAM, which removes their onboarding risk.
Exercise: Pick five primes from recent award notices in your state and NAICS. Send five capability statements this week. That is the entire play.
Small business offices — the door most people never find

Cold-calling an agency about its website or its needs generally fails. There is a designated door, and it is someone whose actual job is to talk to you.

  • Military branches — the Small Business Professional. Give them your capability statement and it enters the collection contracting officers pull from during market research, including when they need two qualified small firms to justify a set-aside.
  • Civilian agencies — the agency's small business office. Most publish a page for it.
Erin: "Anyone else is not going to really be prepared to be helpful to you anyway."
Exercise: List every military installation and federal agency with a presence in your state. Find each one's small business office. Send the capability statement. This is a week of work that compounds for years.
Track D · State, local, and staying in the game
D1
State and local — where a small firm should startTrack D · Beyond federal
The Hawaiʻi stack, as the worked example
  • spo.hawaii.gov — the State Procurement Office. Everything starts here.
  • Hawaii Compliance Express — the state's SAM equivalent, $12 a year, verifying tax and employee compliance. Required to win any state award. One of the few things in this course that costs money.
  • HANDS — every state and county solicitation in one place. It used to be three separate sites. The one limitation: you cannot save a search, so it needs a manual rhythm rather than email.
  • The procurement wizard — built for state staff, walks the process and links the statute. Free education in how your buyer is required to think.

Substitute your own state's equivalents; the shape is the same nearly everywhere — a compliance registration, a solicitation portal, and a manual of procedure.

Exercise: Complete your state's compliance registration this week. It is cheap, it is required, and it gates a market with a fraction of the competition.
Municipalities — the fastest money in this course

Towns, villages, boroughs, counties, library districts, utility and fire districts. Not governed by the FAR. Many can issue a purchase order under their own small-purchase threshold with no competitive process at all, and those thresholds commonly sit in the low thousands.

The right contact is a person, not an office: the clerk, the borough or town manager, the IT director, communications. There is no Small Business Professional at this level — applying federal advice here sends mail to offices that do not exist.

Know which market you are in before you apply a rule. We nearly retargeted a 200-entity municipal outreach list through the federal small-business-office door. The list was boroughs, towns, counties and library districts. None of them have one.
Exercise: Find your own town's purchasing threshold — the dollar figure under which no bid is required. That number tells you exactly how to price your entry offer.
D2
Staying in the gameTrack D · Beyond federal
The maintenance calendar
WhenWhat
7–10 days before the anniversaryRenew SAM.gov. Non-negotiable — expiry makes you ineligible for award.
AnnuallyState compliance registration.
QuarterlyLoad your own public record as a stranger. Contact fields visible, narrative current, NAICS still accurate.
QuarterlyRefresh the capability statement's past performance with anything new you have earned.
Every loss, within 3 daysRequest the debriefing in writing.
Exercise: Put all five in a calendar with alerts. This course is worth nothing if the registration lapses.
The free counsellor is the asset

The APEX Accelerator is federally funded, free, and reviews registrations, sends the links that are not findable, has the videos, and will tell you when your capability statement is wrong.

A detail worth acting on: Erin told roughly half a dozen clients about the Small Business Search sign-in and not one reported back whether it worked. She has no small business of her own to test with. Being the client who closes that loop costs one email and makes you the person she remembers when something crosses her desk.

Exercise: Answer your counsellor's last email today. Then send one unprompted update a month. This is the cheapest relationship leverage in the entire market.
The 90-day plan

If you did nothing else, do these in this order.

  • Days 1–7: APEX registration. SAM registration or repair. Load your own public record as a stranger and fix what is hidden. Write the capabilities narrative.
  • Days 8–21: Capability statement to one page, reviewed by your counsellor. NAICS reconciled between document and registration. State compliance registration.
  • Days 22–45: Saved searches with email alerts, including one for Sources Sought. Pull six months of award notices for your codes and build the prime target list.
  • Days 46–90: Capability statements to every prime on that list and every small business office in your state. Respond to every Sources Sought that fits. Aim at one subcontract that produces a paid invoice under your primary NAICS.

That invoice is the objective. Everything before it is setup, and everything after it is easier.

Exercise: Diary the four blocks now. The failure mode is not difficulty — it is that setup feels like progress and nobody reaches day 46.
Living document
How this course grows

This is written from two calls, our own registration walked end to end, and primary-source verification on 30 August 2026. It is deliberately incomplete: it has no lessons yet on protests, teaming agreements, joint ventures, GSA Schedules, CPARS performance ratings, cost accounting, or invoicing and getting paid — because we have not done those yet, and this course records what we have actually walked, not what we have read.

Add to it every time the field teaches something. A trap that cost an afternoon is worth a lesson. When a fact turns out to have expired, correct it here first and note the date.